CRDA Presents The Resort Development Summit, Held in Toronto, Ontario

3:00pm – 5:00pm

CRDA Board of Directors Meeting

5:00pm – 7:30pm

Opening Reception
The Board of Directors of the Canadian Resort Development Association invites you to kick off this year’s event at our opening reception. All registered delegates, exhibitors and sponsors are invited to this deluxe function to reunite old acquaintances and build new relationships.

Thursday, October 14th, 2010
The Radisson Admiral Hotel Toronto Harbourfront, Toronto, ON

Hosted by CRDA, this event will bring together individuals from a broad cross-section of the Shared Ownership and Hospitality Industry throughout North America. The primary objective of this conference is to provide a forum for attendees to discuss and gather information about the latest trends, to exchange ideas and to form cross-disciplinary networks.

6:30am – 7:30am

Conference Registration Opens
Exhibition Opens

7:30am – 8:30am

Continental Breakfast

MORNING PLENARY SESSION

8:30am – 8:45am

Opening remarks from CRDA

8:45am – 9:10am

Snapshot of the Canadian Consumer –How do Canadians perceive the shared ownership product, and are we on their purchase radar in the months ahead? CRDA’s President Ross Perlmutter provides a glimpse into the future via the results of a recent survey of Canadian households.

9:10am – 10:00am

KEYNOTE ADDRESS: Howard C. Nusbaum, ARDA

The State of the Industry
With annual sales increasing at a record pace, the global recreation and leisure real estate industry was once viewed as virtually “recession-proof”. Although we have since learned that this no longer the case, there are plenty of good news stories on the horizon. In this session, ARDA President/CEO Howard Nusbaum will shine some light on the progress being made two years after the freeze of the financial markets, and discuss the opportunities that exist on the horizon and the state of affairs of financial services to resale legislation and everything in between.

10:00am – 10:30am

Morning Networking and Refreshment Break with Exhibitors
The Exhibition area will be just outside the theatre in the reception area – please stop by and visit!

MORNING BREAKOUT SESSIONS – PART ONE

A.1

10:30am – 11:30am

Fundamentals of Finance: Back to Basics for a Better Bottom Line
This session is designed to provide both veterans and first-time developers with a basic understanding of how vacation ownership resorts are currently being financed, as well as touch on the constraints of the current environment. A panel of financing experts will discuss the general types of financing, what’s available in today’s climate, and how lenders evaluate loan requests. The panel will also provide guidance on how to proceed in today’s environment. Come prepared to ask your questions!

A.2

10:30am – 11:30am

Resort & Club Management: Finding Money under the Rocks
Faced with rising operational costs and the ever-tightening belts of consumers, management companies and HOA’s are now employing creative methods to enhance the consumer experience, generate alternative revenue streams and limit maintenance fee defaults. In this session, find out what a few of your peers are doing to meet these unique challenges, and be prepared to contribute a few ideas of your own!

MORNING BREAKOUT SESSIONS – PART TWO

B.1

11:45am – 12:45pm

Meet The New Market
In this unprecedented environment, we are all first-timers. Whether a new marketer or an old hand looking for a refresher, everyone can benefit from a candid discussion about the fundamentals of vacation ownership marketing and getting back to basics! This panel of experts will discuss everything from tried and true programs to new and innovative marketing ideas and discuss how to cost effectively operate going forward. In this session, you’ll discover what today’s leading marketing professionals are doing to tap into the affluent leisure market, what methods and techniques are working best and what changes will be required in order for you to stay in the game. Come prepared to ask your questions and share your ideas.

B.2

11:45am – 12:45pm

The Legal Eagles
Resort development is fraught with dozens of legal “landmines” – are you prepared for them? A talented panel of some the shared ownership industry’s premiere legal advisors will discuss several of the timely issues affecting today’s resort developers, marketers and resort associations. Some of the topics addressed will include corporate structures, legislative updates, privacy issues, promotional legal requirements, and much more.

12:45pm – 2:00pm

Buffet Networking Lunch
(presented by the “Friends of CRDA”)

What a morning! Now take advantage of all of the networking potential by mingling in the Exhibitor area and foyer or relaxing with colleagues and new contacts. Whatever your preference, be sure to bring your business cards.

AFTERNOON BREAKOUT SESSION

C.1

2:00pm – 3:00pm

Resale Forum: Where do we go from here?
Timeshare consumers constantly tell us that accurate information about resale companies and governance of the resale sector is sorely needed. As the secondary market continues to grow (and not always in the right direction), we need to ask ourselves: “are we part of the problem, or part of the solution?”.Join us for a frank and lively discussion about the future of the secondary market for our products, what we can do to enhance the value of resales and help us to shape the policies and programs that will serve to ensure the value of our products for years to come.

C.2

2:00pm – 3:00pm

Timeshare Technology
This session will discuss technology solutions and best practices for interacting with your owners in today’s online world. Topics include: reservations, automated administrative functions, billing and collections or front desk portfolio management, and more efficient and effective strategies for communications. You might learn how to lose a bunch of paperwork, too.

3:00pm – 3:30pm

Afternoon Networking and Refreshment Break with Exhibitors
The Exhibition area will be just outside the theatre in the reception area – please stop by and visit!

AFTERNOON PLENARY SESSION

3:30pm – 4:45pm

The Last Word: Ask the Experts
To finish the day, we’ve assembled an “all-star” panel of some of the world’s most prominent professionals to share their thoughts on the current state of the industry. They will discuss the trends, shifts and adjustments that will shape the shared ownership landscape, and they will present their views about the opportunities that currently exist for Canadian developers within the ever-changing global economic climate.

4:45pm – 5:00pm

Closing Remarks From CRDA

5:00pm – 7:30pm

Closing Reception

Friday, October 15th, 2010
The Radisson Admiral Hotel Toronto Harbourfront, Toronto, ON

9:00am – 12:00pm

CRDA’s 2010 Annual General Meeting

All current CRDA Members are invited and encouraged to attend this important meeting that will include updates on initiatives, projects in progress and elections for the new CRDA Board of Directors. Be sure to join us – your vote counts!

12:00pm – 1:00pm

CRDA Board of Directors Meeting

Note: Please be advised that the schedule, speakers and events outlined above are current at the time of publication and may be subject to change.